Shipping policy

At Videllity, we take pride in delivering premium sea moss products to customers across North America. Please review our shipping policy for details on processing, shipping, and delivery.

Order Processing

  • Preparation Time: All orders require 2 days for preparation before shipping to ensure freshness and quality.
  • Shipping Schedule: Orders placed before Friday at 6:00 p.m. EST will be processed for shipping within the current week. Orders placed after this time will be prepared and shipped the following week.

Free Shipping Offer

  • Free shipping applies with the purchase of 2 items on the Videllity shop

Shipping Within North America

  • We ship throughout the United States. Shipping rates and estimated delivery times are displayed at checkout.
  • Once your order has been shipped, you will receive an email with a tracking number to monitor your package.

Perishable Products

  • Sea Moss Gel is shipped with thermal packaging and ice packs to maintain freshness during transit.
  • Please ensure someone is available to receive the package to avoid prolonged exposure to heat.

Contact Us

For any shipping inquiries, please reach out to us:

Thank you for choosing Videllity Roots. We’re excited to support your wellness journey!